Privacy Notice

Cookie Notice.

 

“The Happiness Indicator” is a trading name of The Happiness Index Limited (a company registered in England & Wales under registration number 09049797).

This notice is designed to help you understand what cookies are, how we use them and the choices you have about their use.

By continuing to use our website, you are agreeing to our use of cookies in the manner described in this notice. Please also see our Privacy Notice.

This notice was last updated on 25th May 2018. If we make changes to this notice we will notify you by updating it here.

What are cookies?

 

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit our website. This allows the website to recognise you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). They are not harmful and do not contain any personally identifiable information such as your home address, date of birth or credit card details.

Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or end the application) or persistent cookies (cookies which enable our websites, applications or services to “remember” who you are and to remember your preferences within them. These cookies stay on your computer or device after you close your browser or leave your session).

The cookies we use fall into four broad types:

1) Strictly Necessary Cookies

These cookies are essential in helping you to move around our Site and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as setting up an account cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet.

2) Analytical/Performance Cookies

In order to keep the Site, its services and products relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use our Site. For example, we can see which parts of the Site and products are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best.

3) Functionality Cookies 

These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect is usually anonymised which means we can’t identify you personally. They do not gather any information about you that could be used for selling advertising or remembering where you’ve been on the internet but do help us to serve you with advertising that is more relevant to you.

4) Targeted Marketing Cookies

We also use cookies to assist in targeted advertising. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. We also use them to measure the effectiveness of our marketing communications, for example by telling us if you have responded to an advert that we have sent you.

Web Beacons and Parameter Tracking

We may use cookies and similar software to count users who have visited our website after clicking through from one of our advertisements on another website or in emails and to collect details of any products or services purchased. These web beacons collect limited information which does not identify any individual. It is not possible to refuse the use of web beacons, however, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies.

If you would like more information on any of these types of Cookies, including how to opt-out, please visit www.youronlinechoices.com/

How do we use Cookies?

They enable you to transact, whilst other non-essential cookies enable us to give you an enhanced, personalised web experience and determine relevant products to show you.

To personalise and improve your customer experience essentially.

Below are some examples of where Cookies can enhance your experience:

  • To allow you to securely sign in to your account with The Happiness Index.
  • To recognise the device that you are using and tailor content and format.
  • To complete purchases via PayPal and return to our site and complete an order.
  • To record the areas of the Site that you have visited, products you have viewed and time spent browsing. The Happiness Index uses this information to help make the website more user friendly, develop our website’s design and to continuously improve the quality of our content.
  • For potential re-marketing purposes to determine relevant related products to show you when you’re browsing on other selected websites. These cookies can be associated with services provided by a third party such as an advertising network.
  • We also offer you the facility to share content and pages our website through social media sites such as Facebook and Twitter. By using these features, you are consenting to allow cookies from these providers. More information about how these providers use cookies can be found on their individual websites.

Cookies are an essential part of how our website works, as they remember certain information about a visitor.

Wherever possible, The Happiness Index uses First Party cookies (these are placed there and used solely by The Happiness Index) however some partners such as Twitter use Third Party cookies to enable integration between our site and their platform.

Are cookies safe?

Yes. The information stored in cookies is safe and anonymous to any external third party, and your account security is never compromised.

You can find more information about cookies at: www.youronlinechoices.com/.

Can I turn off cookies?

Yes – but if you choose not to allow the use of cookies, your experience of our website (and our platform if you are a client) may be limited and some integral aspects of the website/s may not work at all.

To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.

For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar. For further information on non-essential cookies used for targeting and banner advertising please see below.

Recording IPs and traffic information.

We may store a record of traffic data which is logged automatically by our servers, and it may include data such as your Internet Protocol (IP) address, device information, the website that you visited before ours and the website you visit after leaving our site. We also collect some site, application and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.

Cookies we use.

Name

Provider

Description

PHPSESSID

 

PHP

Allows us to ensure you are served a consistent experience.

__cfduid

 

Cloudflare

Allow us to serve content from a server nearest to your physical location.

_ga

_gid

Google Analytics

Helps us to understand how visitors use our website, the devices they use and the channels that brought them to our site.

_hjIncludedInSample

 

Hotjar

Periodically we run UX tests to help us understand how visitors use the site and remove bottlenecks

driftt_aid

driftt_sid

Drift

Allows us to run Live Chat

wfvt_112108308

wordfence_verifiedHuman

wordpress_test_cookie

 

WordPress

Helps us protect our site from automated scripting

Third Party Technology

We also use third party technology that may also place Cookies on your machine.

Provider

Description

Bing

Allows us to understand whether a visitor came to the website from one of our Bing Paid Search campaigns and therefore optimise spend.

Twitter

Allows our content to easily be shared through Twitter.

Opting Out from Cookies.

Website visitors who don’t want their data used by Google Analytics can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. Learn more about the opt-out and how to properly install the browser add-on here.

Visitors can also opt-out of Google Analytics for Display Advertising and customise their Google Display Network ads using the Ads Settings.

This Cookie Notice is regularly updated and changes to it will be communicated by updating this notice. Please see the top of the page for the last revised date.

Please also read our Privacy Notice for more information on data and privacy.